Frequently Asked Questions

Please read our FAQs before sending us a message.

As our log cabins are untreated, it is vital that you treat the building as soon as possible after install. However ensure that the timber is dry before starting the process.
The first stage is to treat the building with Protek Wood Preserver(£65 per 5l tin). This is to be painted with at least three coats on the outside, this will enable it to penetrate deep into the timber. The wood preserver kills any remaining blue mould or fungus on the timber.

Then the building requires 3 coats of Protek Royal Exterior (£65 per 5l tin) on the outside of the building. This provides a good water seal on the outside of the cabin as well as protecting the timber against UV damage.

It may be tempting to skip this step of the cabin install process – but it would be a false economy to do so!

Check our our in depth treatment guide for more details.

If your building is to go on a patio or decked area, a budget base will be the best option. The patio or decked area will need to be flat and level.

If the cabin is to go on a lawn or soft ground, a heady-duty base is required. There can be no more than a 300mm(12’) fall from the highest to lowest point.

For maximum longevity we would recommend a concrete base. The prices on the product pages are based on the ground being totally level. For most cabins we would arrange a site visit to check access and to be able to quote a price.

Check out our log cabin base guide for more information

Our cabins are delivered on a 37′ (11m) long; 9′ (2.7m) wide & 12’6″ (3.8m) tall lorry with a HiAB crane. Please ensure that access to your property is adequate for this before placing an order. Please also be mindful that overhead cables will prevent us from making a delivery.

We use Baltic Spruce only sourced from FSC certified forests. This is a slow grown and dense timber, which is excellent for log cabin construction.